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Privacy Policy


NBX BV (hereinafter referred to as “​Unbox​”) is located at ​Sint-Aldegondiskaai 36, 2000 Antwerp​ and is responsible for the processing of your Personal Data, via its website:  
​​Unbox​ processes data of visitors &/or users for the following purposes: 

  1. For the execution of the contract while using our Products and/or Services; 

  2. Management of requests for information; 

  3. Improving the operation of ​Unbox​ & the Website; 

  4. Compliance with applicable law. 

You can always request access  to - and rectification or erasure of Personal Data or  to limit the processing  concerning you, as well as  the right to object to processing and the right to  data portability and the right to withdraw your consent at any time.   
Personal data is passed on to the following recipients: 

  1. Processors providing statistical research and analysis; 

  2. Processors who provide hosting of this Website and related databases; 

  3. Processors and data Controllers who ​Unbox​ act as subcontractors in the performance of the Services; 

  4. Companies affiliated with ​Unbox​. 


For the purposes of this Privacy Statement, the following definitions apply: 

  1. ​​Unbox​: NBX BV, having its registered office at Sint-Aldegondiskaai 36, 2000 Antwerp and incorporated in Belgian Crossroads Bank for Enterprises under company number 0578.917.180. 

  2. Personal Data: Any information relating to an identified or identifiable natural person. 

  3. Processing: any operation or set of operations, whether or not carried out by automated processes, and applied to the personal data of natural persons, such as collection, recording, organisation, storage, updating, storage, alteration, erasure, consultation, communication and use, disclosure by transmission, dissemination or making available in any other way, bring together, link each other,  shield or destroy. 

  4. Website: The website of Unbox namely and its affiliated websites. 

Processing of personal data 

This Privacy Statement applies to all processing operations that take place by means of and as a result of the visitor's use of the Website and during the use of our Products and/or Services. 

​​Unbox​ attaches the necessary importance to respecting and protecting your privacy and to the confidentiality and security of your personal data. 

Until 25 May 2018, the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data (hereinafter referred to as 'the Act of 8 December 1992') applies to the processing of your Personal Data and from 25 May 2018 the Regulation (EU) 2016/679 (hereinafter referred to as 'the GDPR'). This legislation is referred to as 'Data Protection Legislation'. From 5 September 2018, the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter referred to as 'the Act of 30 July 2018') applies.  

NBX BV (“Unbox”) is the Data Controller in the sense of article 4 GDPR. NBX BV is the owner of several affiliated companies, as defined in Article 11 of the Belgian Companies Code, and are together referred to as Unbox. 



Sint-Aldegondiskaai 36, 2000 Antwerp  
VAT Number: BE 0578.916.685  
Enterprise Number: 0578.916.685  



20803 Biscayne Boulevard  
Suite 440  
FL 33180  
United States of America  

Which personal data do we process? 

Unbox​ may process the following Personal Data through its Website, Applications, Products and Services, including, without limitation, via the contact form and cookies: 

  1. Information collected during the use of our Products/Services: such as but not limited to identification data, financial data (including bank account), contact details, personal preferences, location data (city, country) and gender; 

  2. Information about your computer or mobile device and your visits and use of the Website, including your IP address, operating system, browser type and geographic location; 

  3. Contact information provided to us by the visitor himself: e-mail address; phone number, name, country, location; 

  4. Data provided when placing requesting our Services: billing address, payment data, financial information; 

  5. Any other information that you decide to provide or that is needed for the execution of the agreement to use our Products and/or Services. 

If information is provided by the data subject himself via a form, the fields indicated by a bow are necessary for the purposes for which they are processed. If these are not completed, no action will be taken on the submission of the form.  

For which purposes do we process personal data? 
​​Unbox​ collects Personal Data and processes these for one or several of the following purposes:  

Unbox​ collects Personal Data

If you wish to use personal data for an ​Unbox​ incompatible new purpose, you will be asked for your permission prior to this new use.

If the processing is based on your consent, you always have the right to withdraw the consent at any time, without this affecting the lawfulness of the processing based on the consent before its withdrawal.  


Do we transfer your personal data outside of the European Economic Area? 

Yes, but Personal data will only be processed for the purposes described above. We do not rent or sell your Personal Data to third parties for any other use than our own purposes. 

Inside ​Unbox​ the personal data is only made available to its staff on a 'need to know' basis. 
​​Unbox​ may use processors to process your Personal Data. Processors are natural or legal persons, governments, agencies or other bodies that process the Personal Data on behalf of the ​Unbox​ Personal Data.  

​​Unbox​ transfers the Personal Data to the following (categories of) recipients: 

  1. Processors providing statistical research and analysis; 

  2. Processors who provide hosting of this Website and related databases; 

  3. Processors and data controllers who ​Unbox​ act as subcontractors in the performance of the Services. 

  4. Companies affiliated with ​Unbox​. 

Personal data may be processed outside the European Economic Area whereby ​Unbox​ will ensure that appropriate safeguards are taken or the transfer happens through the means of an adequacy decision.

​​Unbox​ can change its corporate structure by changing the legal form, merger, acquisitions and sale. In such transactions, Personal Data will be transferred in accordance with this Privacy Statement and applicable data protection laws. 

Anonymous data can always be passed on, whether or not for commercial purposes. 

How long does Unbox process my personal data? 

The Personal Data will be retained for subsequent periods. 

The Personal Data will be retained for subsequent periods. 

Which rights do I have?
You have the right to request us to inspect and rectify or erase Personal Data or to restrict the processing concerning you, as well as the right to object to processing and the right to data portability, by addressing or with a dated request, via e-mail to be signed with an electronic signature. 

To this end, please send a request to This request must always be accompanied by either proof of identity or proof of a valid connection to the use of our products or services. If we have reason to doubt the identity or valid connection of the natural person making the request, we are entitled to request additional information necessary to confirm the identity or connection to our products/services. 

If Unbox has already anonymised your information, we will inform you that we are unable to comply with the exercise of your rights except when you, with a view to exercising your rights, provide additional data that make it possible for us to identify you.  
Within 1 month after the submission of the request, you will be informed of the follow-up by our Privacy Officer. 

You have the right to withdraw your consent to a particular processing at any time, without this affecting the lawfulness of the processing based on the consent before its withdrawal. In case you have given your consent to receive newsletters and advertising, you can withdraw them by adjusting your account settings or using the "unsubscribe" link in this communication. 

Finally, you always have the right to file a complaint with the supervisory authority.  

No automated decision-making, including profiling, is used in the processing of Personal Data. 

Do we process anonymous data? 
It is permitted to collect non-personal and anonymous data when the Website is visited and to anonymize Personal Data. This data does not allow to identify an individual person and this data may be shared with third parties, including for statistical purposes. 

Do we use Cookies? 
This Website uses cookies to improve the browsing experience and to analyse the behaviour of our visitors. Please refer to our Cookie Policy for more information on the use of cookies. 

Can we change this Privacy Policy? 
​​Unbox​ reserves the right to change this Privacy Policy at any time. 

This Privacy Policy was last amended on 5th of June 2024. 

If one or more clauses from this Privacy Policy are declared partially or completely null and void or non-binding by judicial intervention, this will not affect the validity of the other clauses or the validity of the entire Privacy Policy. If the clause(s) in question wish to be amended or replaced, the amended or new clause must be as closely aligned as possible with the clause(s) declared void or non-binding. 
The failure to demand strict compliance with the provisions of this Privacy Policy shall not be construed as any waiver or rejection thereof. 

Which law is applicable to this Policy? 
Any dispute  or claim relating to the processing of personal  data and the Privacy Policy or any data mentioned herein is governed by Belgian law  and falls under the exclusive jurisdiction of the courts and tribunals of Brussels (Belgium). 

If, after reading this Privacy Policy, you still have questions or comments regarding the policy for the protection of privacy or about cookies, you can contact the contact person at the address to ​Sint-Aldegondiskaai 36, 2000 Antwerp​ or via mail to 

For additional general information regarding the protection of Personal Data,  please contact the Data Protection Authority (DPA) with address at 1000 Brussels, Drukpersstraat 35, tel: 02/274.48.00 or via e-mail ( 

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